Our Policies & Commitments
At Cerca Abroad, responsible business is built on transparency, accountability, and continuous improvement. The policies, commitments, and action plans below describe the principles that guide our decisions, our relationships with stakeholders, and the way we operate. They reflect our commitment to ethical governance, human rights, environmental stewardship, inclusion, privacy, and responsible business practices, while supporting our ongoing sustainability
Our Commitment
At Cerca Trova Ltd, we recognize that climate change is one of the most significant global challenges of our time. As an international education and internship provider, we are committed to operating responsibly and continuously reducing the environmental impact of our activities.
We support the global ambition to limit global warming to 1.5°C, in line with the objectives of the Paris Agreement, and seek to integrate environmentally responsible practices into our decision-making, operations, and partnerships.
Our Objectives
Our Climate Action Plan focuses on continuously improving our environmental performance by:
- Reducing the environmental footprint of our operations where practical.
- Prioritising digital communication and documentation to minimise paper consumption.
- Promoting responsible business travel and encouraging virtual meetings whenever appropriate.
- Considering environmental factors when selecting suppliers, accommodation providers, and programme partners.
- Encouraging responsible environmental practices among our staff, participants, and host organisations.
- Improving resource efficiency, including energy, water, and office consumables.
Our Commitment
Cerca Trova Ltd is committed to conducting its activities with integrity, transparency, and accountability.
The company does not engage in lobbying activities or political advocacy intended to influence legislation, regulations, or public policy.
Cerca Trova Ltd does not make political contributions or provide financial support to political parties, candidates, or political campaigns.
Should the company participate in public policy discussions or advocacy in the future, it will do so only where such activities contribute to positive social, educational, or environmental outcomes, are supported by reliable evidence, and are consistent with the company's values, ethical standards, and commitment to responsible business practices.
The company maintains a zero-tolerance approach to bribery, corruption, and unethical influence in all of its business activities.
This statement is reviewed periodically by the Managing Director and forms part of the company's broader governance framework.
Our Commitment
At Cerca Trova Ltd, we are committed to respecting internationally recognized human rights throughout our operations, business relationships, and educational programs.
We believe that every individual should be treated with dignity, fairness, and respect, and we strive to ensure that our activities contribute positively to the well-being of our employees, participants, partners, suppliers, and the communities in which we operate.
Accordingly, Cerca Trova Ltd publicly commits to respecting:
- The United Nations Guiding Principles on Business and Human Rights;
- The International Bill of Human Rights, including the Universal Declaration of Human Rights; and
- The International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work, including the elimination of forced labor, child labor, discrimination in employment, and respect for freedom of association and collective bargaining.
Our Commitment
Cerca Trova Ltd is committed to conducting its activities ethically, responsibly, and transparently. We encourage employees, participants, host organisations, suppliers, universities, contractors, local communities, and other stakeholders to raise concerns if they believe our actions or those of our representatives are inconsistent with our policies, legal obligations, or ethical standards.
We are committed to reviewing all concerns fairly, impartially, and confidentially where appropriate, without retaliation against anyone who raises a concern in good faith.
What Can Be Reported?
Stakeholders may raise concerns relating to, including but not limited to:
- Human rights
- Discrimination or harassment
- Bullying or inappropriate behaviour
- Health and safety
- Environmental practices
- Animal welfare (where applicable)
- Business ethics, bribery or corruption
- Conflicts of interest
- Privacy or data protection
- Supplier or partner conduct
- Any other conduct inconsistent with our policies or applicable laws
- acknowledge receipt where contact details are provided;
- review the information objectively;
- investigate where appropriate;
- communicate the outcome or next steps where possible; and
- maintain records of grievances and corrective actions.
GENERAL
Cerca Trova (CT) wants you to benefit from the information and services available on our website – www.ctrova.eu (the “Site”) – secure in the knowledge that we have implemented fair and transparent information policies and practices designed to protect your privacy. This Privacy Notice describes our policies and practices regarding our collection and use of personal data about users of the Site and sets forth your privacy rights. CT is headquartered in: Blvd. Al. Stamboliyski 55, Sofia, 1000, Bulgaria and with VAT No: BG204499976. Our internal data protection officer can be contacted using the form provided under the “Contact Us” page in case you have any questions or concerns about our personal data policies or practices. Under applicable law, CT is considered the “data controller” of the personal data we collect pursuant to this Privacy Notice.
WHY WE COLLECT PERSONAL DATA AND HOW WE USE YOUR INFORMATION
Any information collected on this site is used only to facilitate a more personal experience for the user. We do not sell any information about our users to outside organizations, and we only share information as described in this Privacy Notice. You can use our website without divulging any personally identifiable information, including your email address. Our site only collects identifiable information about individuals when such individuals specifically provide such information on a voluntary basis in the following cases: Creating an account, Signing up for updates, Completing a contact form, Completing our on-line application. Any data we collect is used for the following purposes:
- Providing you with information or services you request, including newsletters and notifications;
- Providing you with information and suggesting programs or services that match your interests and other criteria you have identified, or that we otherwise believe may be of interest to you;
- Streamlining the application process by pre-filling information you have already provided;
- Improving our programs, services, and operations;
- Performing statistical, demographic, and marketing analyses of users of the Site and their behavioral patterns;
- Securing the Site;
- Complying with any procedures, laws, law enforcement orders, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others; and
- Establishing, exercising, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others.
- Your name
- Physical address
- Email address
- Phone number
- Date of birth and gender
- Passport information
- Citizenship information
- Criminal background check
- Demographic information
- Medical information
- Academic information and credentials
- Photograph
- Social media account profiles
- Information regarding your interests and interests relating to our programming Financial information for payment of services
- The Internet domain from which you access our website
- Your Internet Protocol (IP) address
- The type of browser used to access our site;
- The operating system used to access our site;
- The date and time you access our site;
- Time on a page;
- The Universal Resource Locators (URLs), or addresses, of the pages you visit;
- Your username, if it was used to log in to the website;
- If you visited this website from another website, the URL of the forwarding site.
- Whether certain specific actions were taken, i.e. downloading a form.
- Provide access to and/or a copy of certain information we hold about you;
- Prevent the processing of your information for direct-marketing purposes (including any direct marketing processing based on profiling);
- Update information which is out of date or incorrect;
- Delete certain information which we are holding about you;
- Restrict the way that we process and disclose certain of your information;
- Transfer your information to a third-party provider of services;
- Revoke your consent for the processing of your information



